Our help centre is home to our most frequently asked questions, you might find the answer you're looking for there!
Frequently Asked
How can I activate my warranty?
You can activate your warranty online by completing the form here. Please note this warranty registration form is not for Refrigerators, Freezers, and Microwaves.
Frequently Asked
I need a spare part
If you’d like a spare part for your product, please get in touch with us and detail the product in question and the spare part you require!
Frequently Asked
I have received a faulty or damaged product
We’re sorry to hear that your product has arrived faulty or damaged. Please get in touch with our customer service team and one of our advisers will put things right for you.
Our customer services team is available 9am 5pm Monday to Thursday and 8am - 4pm on a Friday. We'd be more than happy to help you! You can contact us using one of the methods below.
Please note we are closed weekends and also UK Bank Holidays so responses will be delayed during these times.
Submit a ticket via our contact form or email us on help@daewooelectricals.com
Available Monday - Thursday 9am - 5pm and Friday 8am - 4pm.
Please note we are closed weekends and also UK Bank Holidays so responses will be delayed during these times.
Live Chat via the 'Help' icon on this page
Available Monday - Thursday 9am - 5pm and Friday 8am - 4pm.
Please note we are closed weekends and also UK Bank Holidays so responses will be delayed during these times.
